You also need to check the address where you can be reached in these settings. Click on the “iMessage” section, which is accessible from the symbol at the top of the screen.Ĭlick on an option opposite your Apple ID titled “Sign Out.” To sign out of the Messages app, click on “Messages” in the top of the window and go to “Preferences.” These settings control the connection between the Messages app and your messaging data associated with your Apple ID, phone number, and iCloud. If the Messages app on your Mac is still not working, signing out and back in may fix the problem.

If you’ve checked, and the Messages app is active, follow the steps below to fix the problem on your Mac. While the Messages app rarely goes out, confirming that it’s active is important before you start troubleshooting a problem you cannot fix. You should also check for a system-wide outage on Apple’s System Status page.

Have you restarted your Mac? Are you sure you have an Internet connection? If the Apple ID doesn't match, you can tap on it and follow the prompts to sign out, then sign in with the same Apple ID you used on your iPhone.The Obvious Fixes for Messages Not Working on Macīefore you try any of these more detailed fixes, make sure you’ve done the basics first. It's very important that you select the same item for the Start new conversations from option at the bottom of the screen as you did on your iPhone.If that's the case, then select select your phone number and any email addresses you added on your iPhone.Open Settings > Messages > Send & Receive and check to make sure the same Apple ID you used on your iPhone is being used on your iPad.Now that you have iMessage set up on the iPhone, you need to verify the same information is used on your remaining Apple devices. Select your phone number or an email address as what you want to Start new conversations from. If you opt to select an email address as well, a new option will appear at the bottom of the screen.Doing so will prevent a lot of confusion and avoid messages inadvertently syncing to one device. I suggest picking just your phone number as what you will use to send and receive messages.Below will be your phone number along with any email addresses you have associated with your Apple ID. At the top of the page is the Apple ID used on your iPhone for iMessage - make note of it.Open Settings > Messages > Send & Receive on your iPhone.

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